SHIPPING & RETURNS
SHIPPING POLICY
Northern Alkemi is committed to providing a seamless shipping experience for all our customers. We ensure that your orders are carefully packaged and delivered with care. Our shipping costs are transparent and reasonable, reflecting our dedication to customer satisfaction.
At Northern Alkemi, we prioritize trust and transparency. Our shipping policy is designed to provide you with a clear understanding of how we handle your orders and deliver them to your doorstep. We aim to make your shopping experience with us as smooth as possible.
RETURN & EXCHANGE POLICY
Each piece is handcrafted and infused with natural variation and energy. Because of their handmade and ritual nature, all sales are final. No refunds or returns or cancellations are available ~ thank you for understanding and honouring the uniqueness of your piece. If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can make it right. By checking out on our website & purchasing at in-person events, you acknowledge these terms & conditions.